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Troubleshooting

Learn what the status light is trying to say

On powering up the system performs self checks. This takes about 1 second. When complete the status light will turn green briefly before beginning to transmit pressure.


Error status lights

Status blinks red at start - sensor is not detected. Check your sensor cord connection and restart.

If sensor 1 (suction) is not detected it will flash red once then repeat.

If sensor 2 (discharge) is not detected it will flash twice quickly then repeat.


Try the following to ensure a good connection:

  1. Over tightening the connector is a common cause of sensor failure. Loosen the connector a half turn and restart the unit to see if the issue continues.

  2. Disconnect the cord from the body by unscrewing the quick connect. Check the cord end for damaged wires. If it looks good, reinsert and screw back in finger tight.

  3. Check the transducer. Did the screw on top come loose? Any wire damage?

  4. If there is any wire damage causing the issue, please contact us and a new cord will be sent to replace it. It’s a simple 1 screw and 30 seconds to swap it out.

  5. If there is no obvious damage it is likely it will need returned for repairs.  Please use the support form or email for a replacement.


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